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DAY 1 
1ST MARCH 2023

08:00 - 09:00 | Registration & morning refreshments

MAIN STAGE

Opening plenary: Attribution


09:00 - 09:10 | Welcome remarks from the Editor

Robin Langford, Editor, Performance Marketing World



09:10 - 10:00 | CMO Insights Panel: The digital evolution of marketing – Why all marketers should be Performance Marketers 


  • Why a performance marketing mind-set is a win-win for everyone: extending reach, increasing engagement and unifying paid media strategies to increase brand awareness and drive new audiences
  • Become digitally mature and realise the full potential of data-driven marketing in your organisation 
  • Getting a unified view of your customer from online to offline to deliver a seamless cross-attribution campaign
  • The use of audience insights and channel knowledge in delivering trackable performance and demonstrable ROI
  • The role of automation in creative engagement and audience attribution for the digital consumer


10:00 - 10:30 | In Conversation with (CMO Perspective): Navigating the performance marketing landscape

    Interviewed by: Robin Langford, Editor, Performance Marketing World



    10:25 - 10:45 | Bridging the online-offline gap: how to plan, execute, measure and optimise a successful omnichannel attribution strategy 

      • Reach vs conversion: Why an omni-channel approach to acquisition is key to customer engagement and growth
      • Unifying data on a large scale to help analyse all touchpoints, on all channels and get a holistic view of attribution
      • Utilising mix media modelling and multi-touch attribution techniques to gain visibility of performance across multiple channels to garner customer loyalty and drive more significant ROI
      • Understanding your customer persona – analysing your customer information to inform data driven decisions on omnichannel strategy and attribution
      • Developing a robust techstack to help you mitigate the challenges around attribution and measurement to generate more revenue


      10:50 - 11:20 | Morning refreshments


      11:20 - 11:50 | Campaigns, clicks and conversions: How to deliver meaningful cross-channel campaigns to engaged audiences

      Unify your platform strategies to deliver a consistent message across all platforms - one that your audience can identify with and rave about across their own platforms and networks.
      • Improving user segmentation, ad optimisation and budget allocation, to overcome market and cultural variations
      • Know which platforms work best for what kind of media, and how your content needs to evolve in parallel with this.
      • Inviting thoughtful conversation with audiences to give your brand personality and charisma through direct communication

      Join us to know how you should be targeting audiences in 2023, post-recession and through a variance of cultural shifts.




      11:40 - 12:00 | The digital-first approach to attribution: Why performance marketing should lie at the heart of your organisation’s culture

        Utilising the 5A’s (Audience, Assets, Access, Attribution and Automation to become a digital transformation champion, deliver growth, engagement and enriched customer experiences

        • Creating an Omni channel digital first strategy that delivers consistent and seamless business touchpoints 
        • Embedding technology  into your organisation in a meaningful way that drives customer experience and engagement
        • Increasing efficiency and business agility through data-driven customer insights 

        12:00 - 13:15 | Networking Lunch


        13:15 - 13:35 | Presentation: Paid social in new territory: Spending effectively and efficiently on new social platforms

        Got concerns over rising costs of using digital? Join us to know how to make the most of your budget whilst still hosting a party on social.


        • Unpack the bidding and lottery systems across different channels to get the best out of your buck
        • Depend upon different platforms depending upon your paid spend targets, and what the platforms can provide.
        • Explore paid media potential on new platforms, or platforms with refreshed privacy and accessibility requirements.
        Luke Tuckey, Global Head of Display and Paid Social, The Body Shop



        13:15 - 13:35 | Fireside Chat: Navigating new privacy rules whilst boosting eCommerce sales

        Third party data is facing obsoletion so get a headstart on internal data collection and help your business to sustain growth and maintain eCommerce revenue into the future with minimal cost

        • Create a mutually beneficial cycle between business and consumer, that maintains trust and spend, through your own data means.
        • Generate leads through a revived strategy that is reliant on search and social traction for data collection.
        • Use organic and paid lead generation to boost digital sales, presence and audiences.
        Seb Bardin, Head of eCommerce Marketing, Unilever



        13:15 - 13:35 | Fireside Chat: The cookie is crumbling - how HSBC saw it coming and what they’ve done to survive in a post-cookie era

        • Tackling the challenges around data, privacy and the demise of the third party cookie – what these big data changes mean for performance marketing
        • Refreshing your strategy to ensure you are ahead of the game when it comes to lead and data generation 
        • Improving your first-party data capture and storage capabilities
        • Creating data clean rooms to ensure first-person data privacy in first-party data capture
        • Key lessons learnt along the way – what we would do differently now 
        Caroline Harrison, Head of Digital Marketing, HSBC


        13:50-14:10 | Presentation: TV buying: The future of advertising individualization?

        • Creating targeted adverts based on specific criteria, relevant to individual households.
        • What technology is needed to maximise the effectiveness of campaigns across internet-enabled TVs and OTT devices?
        • How will the growth in advert supported content providers, like Netflix, accelerate the growth of TV advertising?




        13:50-14:10 | When to optimise and when to pay? The importance of organic SEO as a dynamic growth channel in eCommerce

        Strictly algorithmic search optimization is both great for audience rankings and for the bank. Join MediaVision to explore how organic SEO can help brand growth across multiple channels.

        • Access unrivalled metric measurement to gain true insight into audience thinking and buying
        • Respond to performance analysis through demand-focused marketing, tailoring output to audience preferences
        • Create a balance between the organically produced content and paid media.



        13:50-14:10 | Prioritising your first-party relationships 

        • Capitalise on your first-party data to stand out from the crowd, and maintain direct relationships with your customers
        • Leverage your one-to-one relationships to personalise your content to deliver a better experience 
        • Building a CDP that is scalable and includes real-time signals, to deliver real-time value



        14:15 - 14:35 | Fireside Chat: Tracking your performance across the social channels that matter to your consumers

        Staying relevant to your consumers can often be a meticulous guessing game.  Join us to know how to track your audience, from platform to platform, and trend to trend.


        • Prioritise performance as a key indicator of impact on socials, including click through rates, links/sign-ups and activity tracking as a method of measurement.
        • Move with your consumers to platforms they love most, and maintain screentime with them through promotion of brand charisma and culture 
        Paige Ogborne, Head of Performance Marketing, The Financial Times



        14:15 - 14:35 | Better performance with better attribution

        • Accurately analyse the performance of your marketing drivers at every point in the customer journey, to maximise ROI
        • Refining your automated bidding strategy with data-driven attribution to increase conversations at the same cost-per-acquisition
        • Accurately predict how each marketing touchpoint contributed to a conversion with machine learning, increasing your efficiency whilst respecting user privacy



        14:15 - 14:35| Dealing with ‘walled-gardens’ and the lack of third party tracking infrastructure 

        More information to follow shortly

        14:35-15:00 | Afternoon Networking Break


        15:10 - 16:05 | Panel discussion: Can the refined customer experience be found despite ongoing platform user migration?

        Staying relevant to your consumers can often be a meticulous guessing game.  Join us to know how to track your audience, from platform to platform, and trend to trend.


        • Know what makes your audiences tick, and strengthen your technical approach to content creation based on audience activity.
        • Keep audience engagement alive by maintaining activity across all platforms, creating an image of consistency and resilience.
        • Use performance analysis to get ahead of competitors and carve a unique image of your brand across global platforms.
        Neil Mandell, Senior Digital Marketing Manager, Samsung Electronics




        15:10 - 15:35 | Case Study Presentation: The Luxury growth engine is misfiring… time for plan B

        Over the years, luxury brands have had two main routes to market - direct via their own bricks and mortar stores and via resellers and their online digital stores. This has evolved into marketplaces such as Farfetch and for China - the growth engine for lux fashion for the past 10 years via platforms such as Ali baba who have provided distribution into the market via their localised reach.

        For many lux brands China has been their growth engine, however China's policy policy for Zero Covid is causing that engine to stutter and stall - demanding a plan B that can bridge the China revenue gap…




        15:40 - 16:00 | Redefining how your consumers interact with their money

        • Complementing a word-of-mouth, organic strategy, with traditional marketing channels, to supercharge engagement
        • Capitalising on your online-only audience to build awareness, drive deep engagement, and create new revenue streams
        • Prioritise trustworthiness and fun to stand out from the crowd, and win long term loyalty




        15:10 - 15:35 | Presentation: How personalisation transformed digital sales

        • Leverage digital journey data and tags to capture quantitative experience data, and accurately measure customer satisfaction
        • Prioritise customer personas, supported by instant feedback from sales and customer channels, to prioritise the right product for the right customer
        • Apply responsive adaptation using AI techniques like reinforcement learning, allowing you to tailor your messaging, and learn whilst engaging




        15:40 - 16:00 | Presentation: Personalising CX to build consumer relations and boost machine learning potential

        The future of personalised marketing strategy has enabled brands to collect more data on their customers than ever before, enhancing user purchase experiences on site, whilst also strengthening internal data on search behaviour and shopping preferences.

        • How to cultivate a new energy around the meaning of your brand by meeting consumers in a direct and relatable way
        • Exploring alternative strategies for  influencing consumers online through interesting, fresh and inclusive content creation
        • Allowing audiences to invest in the future of your brand by inviting discourse and trends around your products online



        16:10 - 16:30 | Digital OOH screens – changing the face of OOH paid advertising and attribution

        More details to follow



        16:10 - 16:30 | Conversion Modelling and Multi-Touch Attribution

        More details to follow



        16:10 - 16:30 | Presentation: Optimizing marketing performance through smarter data capture and analysis

        More details to follow


        16:35 | Closing Remarks

        PM UNLOCKED OFFICIAL AFTER PARTY AND NETWORKING DRINKS

        Included in your two day pass, the official after party and networking drinks is not to be missed! Giving you ample opportunity to relax, unwind and network with your peers, this is the place to be!

        DAY 2 
        2ND MARCH 2023

        08:45 | Registration & morning refreshments


        09:10| Panel Discussion: Thinking outside of the box - how can brands be noticeable in an era of endless creativity?

        As marketing campaigns continue to evolve, it is becoming more difficult to find a cultural niche that keeps consumers coming back. Join us to talk about the new ways that you can market your products to an ever expanding global audience.

        • Gain resilience to adapt and evolve through pivotal trend shifts across social platforms.
        • Use performance measurement to inform your creative choices, in conjunction with what audiences crave.
        • Distinguish your brand from the rest by being culturally significant to your audience through ethos and trusted communications

        Perla Bloom, Global Marketing Strategist, EA Games 

        Kelliesha White, Global Brand & Cultural Impact Manager, Depop



        09:10| Presentation: Growth through partnership: prioritising scalable affiliate opportunities to maximise a cohesive consumer experience

        Got a product and looking for a revived approach to take it to market? Not sure how to find your niche? Join us for a presentation on finding the right audience for you by better understanding  the affiliate market.

        • Manage a team of affiliates that work for the scale of your business, and for the aims of the business model.
        • Don’t be scared of going old school - direct mail and reliance on creators consistently delivers results
        • Be scalable, but know the risk that comes with ever changing innovation and the need to be efficient.

        Frederic Vandersmissen, Marketing Director, Budweiser & Bud Light



        09:10| The CX is always right: Prioritising efficiency ahead of automation

        The growth of online potential has strengthened audience perspective when online shopping, with about 73% of consumers including customer experience (CX) as an important element behind making purchase decisions. But how can CX be accurately measured?

        • Provide digital visualisations so your consumer base doesn’t have, through audio-visual content and personalisation
        • Evaluate the strength of internal business propositions and KPI’s to measure whether they align with what the audience wants to gain from online spending with you.
        • Balance along the fine line of convenience and irritation with convincing and trustworthy push notifications or website nudges.

        Greg Levine, Vitality



        09:30| Presentation: Rethinking Gen Z: Being brave with creative discourse and promising privacy to gain consumer trust

        In the midst of Roe v. Wade reversal, Flo Health was faced with a privacy problem that made users question their safety online. Join Flo Health Inc. to learn how they adapted their platform and infrastructure to suit their audience, regaining trust and strengthening brand.

        • Ignite social projects to contribute to a cause, whilst also promoting community amongst your audience
        • Tune brand interests around those of your audience by introducing discourse that is important to them.
        • Develop your own privacy system to suit modern regulations, but also to make your audience feel safe.

        Perla Bloom, Global Marketing Strategist, EA Games 

        Joelle Barthel, Director of Brand, Flo Health Inc.



        09:30| Case Study Presentation: The Luxury growth engine is misfiring..time for plan B

        Over the years the luxury brands have had two main routes to market - direct via their own bricks and mortar stores and via resellers and their online digital stores. This has evolved into marketplaces such as Farfetch and for China - the growth engine for lux fashion for the past 10 years via platforms such as Ali baba who have provided distribution into the market via their localised reach.

        For many lux brands China has been their growth engine, however China's policy policy for Zero Covid is causing that engine to stutter and stall - demanding a plan B that can bridge the China revenue gap…



        09:30| Automation and attribution: why your techstack needs to work better for you

        More information to follow shortly



        09:50| Performance Marketing with a purpose

        • Understanding the customer of the future
        • Maintaining trust in the face of new privacy demands
        • Creating a new value-driven, customer-first strategy


        09:50| Panel Discussion: The age of the influencer - what is the next phase of trusted social marketing?

          You’re familiar with affiliate marketing, but where is it heading in the next 5 years? With a steer towards audio-visual stimulation through a video platform push, join industry leaders to discuss the future of affiliate impact on digital advertising.
        • Unpack the future of paid-for posts, and how effective they will be in a digital world that pleads for authenticity
        • Work with talent to highlight and share important stories that resonate with brand image
        • Commit to building advocacy and concepts over longer windows of time


        09:50| Web3: Decentralisation and the new digital economy

        • Embracing tokens to provide customers with new value in exchange for their data
        • Promoting customer trust through greater use of blockchain, to give customers direct control over their data, and reduce the risk of data leakages
        • Improving ad matching by using smarter AI and ML systems to identify and refine relevant audiences

        10:30-11:15 | Morning Refreshments


        11:15 | Presentation - Redefining the ‘organic marketing strategy’ to maintain consumer trust

        The unpaid, organic approach provides long-term gains, but how can brands maintain this online charisma despite growing scepticism around brand authenticity and culture.

        • Audiences want casual content, but how can corporate brands deliver on this without the faux pas.
        • Create personality for brand messaging to grow your audience without the need for excessive spend.
        • Join your audience within community conversation online. 

        Hayley Hall, Head of Brand, Skinny Tan



        11:15 | Unlocking your Gen Z audience

        • Maintaining the conversation during a pivot online, to remain front of mind with your customer
        • Creating a social and influencer marketing strategy to unlock and build continuous brand connection, in a new online environment
        • Developing an always-on campaign featuring the most relevant and creative talent 


        11:15 | Automation vs. Intervention: know the balance to ensure your AI works for your business

        Artificial Intelligence is pushing the boundaries of what we thought was possible. It also means that as marketers, we have a lot to learn when it comes to finding the equilibrium between digital dictum and creative conscience.

        • Join BrightBid to find the sweet spot that places your business at the forefront of user search. 


        11:35 | Why an Omni Channel approach to acquisition is key to customer engagement and growth

        More details to follow shortly


        11:35 | Lessons from E-sports: Promoting digital product through affiliates and fandom culture

        Join the experts to unpack the innovations behind modern marketing in gaming and esports, and find out  how you could implement a similar strategy by gaining a new perspective on audience interaction.


        • Unleash the potential for en masse audience building through affiliation with gaming platforms and profiles.
        • Gaming is the most lucrative affiliate niche for both brands and creators - assess how your brand could align, in terms of cost and culture, with the digital gaming world.
        • Explore the expansive range of affiliate programs that could synchronise brand aims with community culture.



        11:35 | Marketing for the new norm: Changing internal culture and mindset 

        The performance marketing team knows the impact their work has on the overall success of a brand or company, but does the employee pool understand its essential influence? Change the mindset towards technological innovation and away from analogue banality. 


        11:55 | Short Form vs. Long Form Content - What will the future of engagement look like?

        The past decade has been a whirlwind for content creators and their production styles. The ebb and flow from Vine, to YouTube, to TikTok and Reels - users have faced different formats of content fatigue over the years. Join us to examine where audiences will turn next to get their content fix.

        • Find strengths in using long-form style content to deliver key information to audiences
        • Balance articles and long-form videos with short-form content that demonstrates character and charisma
        • Deliver media that enhances the user experience, without keeping audiences trapped in the perpetual ‘doom scroll’.



        11:55 | Influencers and Esports: A match made in heaven?

        • Creating a cost-effective engagement strategy to target specific audiences, and amplify your marketing efforts

        • Leveraging co-creation experiences to provide value by driving conversations, and boosting revenue for brands 
        • Capitalising on authenticity to significantly increase user engagement, with interesting and engaging content.



        11:55 | Conversational AI to help consumers reach purchase

        Over 42% of consumers reportedly use Chat AI around the clock as a tool to complete purchases. Join us to weigh up the strengths and setbacks of using a chatbot onsite, and how it could benefit the business and alleviate workload.

        Find the model that works for business targets and audience preference

        Discover how natural language processing onsite can help to promote business-audience relations, and ultimately help to learn more about your consumers


        Unlock feedback from a vast consumer base, and learn more about the queries and concerns that hold consumers back from spending. 


        12:15-13:10 | Networking Lunch


        13:30 | Combining branding and performance marketing to boost revenue

        • Designing a truly personalised ad experience to reach audiences based on emotion- and personality-based criteria
        • Combining viewership data from social channels with first party website data to create a detailed picture of customer journey
        • Identifying synergies between branding and performance marketing efforts, to make data-driven decisions to optimise future brand campaigns



        13:30 | Driving meaningful experiences with user-generated content 

        • Capitalise on UGC to get your product in front of the right customers and increase engagement through a more organic approach
        • Capture UGC content that can be repurposed for your own social channels, increasing consumer trust and brand value
        • Increase customer interaction to drive meaningful, valued-based experiences



        13:30 | Conversational AI to help consumers reach purchase

        The Great Debate: Will the metaverse be ‘the next internet’? .

        Find the model that works for business targets and audience preference

        Discover how natural language processing onsite can help to promote business-audience relations, and ultimately help to learn more about your consumers

        Unlock feedback from a vast consumer base, and learn more about the queries and concerns that hold consumers back from spending



        14:00 | Should you prioritise brand authenticity over sales generation?


        • How can you earn a reputation for thought leadership?
        • How should you optimise the customer and prospect experience?
        • How do you maintain a balanced content strategy?



        14:00 | Fireside Chat: The future of social media for the next generation of consumers

        For just over a decade, social media has been comprised of isolated social hubs for customised content. In 2023, we are seeing virtual world’s, open for exploration in a near-physical form. Whether it's meeting friends around a virtual dinner table, or trying on digital shoes to impress virtual mates - the state of social is evolving. Join us to find out how you could capitalise on this untapped potential.
         
        • Adopt the framework of atypical trendsetters, understanding buying patterns through the lens of culture and society at large.
        • Go retro to get ahead on social, considering IRL impact to drive digital results
        • Enhance your omnichannel platform use by exploring the potential of SocialFi in new age technology on socials.



        14:00 | Tech is High Fashion: How AI innovation has infiltrated and strengthened the fashion industry.

        • By the end of the decade, the fashion industry is expected to be worth over $3T, with technology playing a part in every element of conception, creation and distribution. What can every brand learn from the streamlined production system that plays a part in maintaining robustness in the fashion industry?
        • Unlock the potential of digital neural networks in strengthening product design and sales with target audiences
        • Invest in research & design, and further collaboration, to lift your product designs off paper and into reality
        • Impress your audience by expanding your tech toolkit, and introducing AI as a trusted mechanism for innovation


        14:30-15:15 | Afternoon Networking

        ENGAGEMENT STAGE

        Closing plenary: Attribution


        15:15 | Customer loyalty in a hyper commercialised digital space - industry dreams and realities 

        The internet can often be a fleeting world for the lone-ranging consumer. Be a familiar face and know how to keep consumers on board by gamifying engagement and exciting your audience - whilst also building your digital profile and character. In this thought provoking session, our expert panel of speakers will show you how.


        • Promote your product in a refreshed, engaging way to increase user experience and interaction.
        • Drive revenue by upgrading brand-consumer reciprocity, aiding overall retention and user conversion
        • Prioritise the consumer lifecycle and ongoing experience with your brand through curated code promotion


        15:45 | Panel Discussion: What does the media mix of the future look like? 

        The internet can often be a fleeting world for the lone-ranging consumer. Be a familiar face and know how to keep consumers on board by gamifying engagement and exciting your audience - whilst also building your digital profile and character. In this thought provoking session, our expert panel of speakers will show you how.


        • How should brands use performance marketing to navigate financial instability?
        • How are privacy concerns shaping the future media mix?
        • What role will new and emerging technology play in driving engagement?


        16:30 | Panel Discussion: The future of performance marketing - predictions for the marketing evolution 

        We know that performance marketing will become more prominent in digital strategy models through 2023, onwards. But what are the key changes to focus on when prioritising growth and results?


        • Avoid overcorrection for quick growth rates, prioritising function over form for long term gain.
        • Assess your performance model, and streamline your approach by matching solutions to capability gaps in the market.
        • Equate your spend with the potential to unify the fragmented user ecosystem currently present online

        17:15 | Closing Remarks